FAQ

8. What payment methods do you accept?

We accept various payment methods, including bank transfers, corporate payments, and other secure transactions. Payment details will be provided upon order confirmation.
2. What is the minimum order quantity?

We specialize in bulk orders and require a minimum quantity for purchase. The specific minimum order quantity (MOQ) varies by product—please contact us for details.
7. Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times depend on the destination. Please mention your location when submitting the Contact Us form, and we’ll provide shipping details.
5. What materials are used in your soccer balls?

Our soccer balls are crafted from high-quality synthetic leather (PU) with reinforced layers for durability, excellent grip, and optimal performance. Many of our products meet FIFA Quality Standards.
1. How can I place an order?

At ELA Goods, we only accept bulk orders. To place an order, please fill out our Contact Us form with your requirements, including the number of soccer balls, sizes, and any specific requests. Our team will get back to you with pricing and order details.
4. What sizes are available?

Our soccer balls are available in various sizes, including those suitable for professional players, kids, and school training programs (5,4,3)
6. How long does it take to process and ship orders?

Since our soccer balls are made to order, processing times vary depending on the order size and customization requirements. We will provide an estimated delivery timeframe once we confirm your order.
9. What is your refund and return policy?

We stand by the quality of our products. If there’s an issue with your order, please email nighat@elagoods.com with your order number and details. Since our soccer balls are made-to-order, returns are subject to our Refund Policy. For further inquiries, feel free to contact us—we’re happy to assist!
3. Can I customize the soccer balls with my logo or design?

Yes! We offer custom branding for bulk orders, including logos, colors, and design modifications. Let us know your requirements in the Contact Us form, and our team will assist you.