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PRIVACY POLICY

​Effective Date: March 25, 2025

Welcome to ELA Goods! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.elagoods.com or interact with our services.

Information we collect

When you visit our website or place an order, we may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Shipping and billing address

b. Order & Payment Information

  • Order details (product selection, quantity, customization requests)

  • Payment details (we do not store credit card or banking information)

c. Website Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

How We Use Your Information?

We collect and process your information for the following purposes:

  • Order Processing: To confirm, fulfill, and ship bulk orders.

  • Customer Support: To respond to inquiries, requests, or complaints.

  • Marketing & Communication: To send promotions, updates, or order-related notifications (you can opt out anytime).

  • Website Improvement: To analyze website traffic and enhance user experience.

  • Legal & Security Compliance: To prevent fraud and comply with applicable laws.

How We Share Your Information?

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Shipping & Logistics Partners – To ensure accurate delivery of your orders.

  • Payment Processors – To securely handle transactions.

  • Legal Authorities – If required by law or to protect against fraud or security risks.

Data Security

​We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing personal information online.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality and personalize user experience.

  • Analyze traffic and measure website performance.

  • Remember user preferences for future visits.

You can manage cookie preferences through your browser settings.

Your Rights and Choices

You have the right to:

  • Access & Update Information – Request a copy of your personal data or update inaccuracies.

  • Opt Out of Marketing Emails – Click "unsubscribe" in promotional emails.

  • Request Data Deletion – Contact us if you want your personal information removed.

To exercise any of these rights, email nighat@elagoods.com.

Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their policies before sharing personal information.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated Effective Date.

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